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Blank login window

asked 2012-11-29 08:26:01 -0600

Kung-Hao Liang gravatar image

updated 2012-11-29 08:26:39 -0600

When I started GenomeBrowse on Mac OS X 10.6.8, the login window appeared blank. There is only one drop down box "GenomeBrowse". Selecting Service and it says "No Services Apply". What shall I do now?

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answered 2012-12-07 07:35:48 -0600

Kung-Hao Liang gravatar image

Problem solved after installing 1.0.6, thanks!!

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answered 2012-11-29 16:35:17 -0600

Hey Kung-Hao,

I was able to reproduce the issue. It's very strange, but it caused by a dialog asking you if you want to continue because 1.0.5 is expired.

Unfortunately, 1.0.6 is not quite released (planned for next week) so the right thing to do is to tell it to continue.

But now you are faced with this weird separate bug of the dialog being blank! This seems to be Mac specific and we'll plan on fixing that in the future.

For now: There is a tricky work-around. When that blank dialog is up. Type Shift+Tab and then Enter. This essentially accepts the dialog and moves on.

Sorry for the inconvenience. We plan to have 1.0.6 out early next week.

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Questions should be tagged FeatureRequest for asking about a non-existing feature or proposing a new idea, GeneralInquiry for general questions about GenomeBrowse or directions on how to do something, or RanIntoProblem if you want to report an issue or had difficulty getting to an expected result.


Asked: 2012-11-29 08:26:01 -0600

Seen: 1,067 times

Last updated: Dec 07 '12