Failed to Login

asked 2023-09-12 06:24:59 -0600

Jiwen Sun
1

What happened with the server host? Neither of my collegues and I can login or reload any plot since a few hours ago

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answered 2023-09-12 14:37:39 -0600

Gabe Rudy
90 ●1 ●4 ●6 http://blog.goldenhelix.c...

Hi Jiwen, We see all our data servers and login server as being up. Let me know if your issue is persistent and what location you are in.

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Hi Gabe, thanks for your reply! Fortunately our clients are back to normal now, it seems to be a temporary issue. Gratefully, Sun:)

Jiwen Sun ( 2023-09-14 01:36:41 -0600 )edit

Questions should be tagged FeatureRequest for asking about a non-existing feature or proposing a new idea, GeneralInquiry for general questions about GenomeBrowse or directions on how to do something, or RanIntoProblem if you want to report an issue or had difficulty getting to an expected result.

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Asked: 2023-09-12 06:24:59 -0600

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Last updated: Sep 12