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Bam file Error code 1 Ion Torrent data

asked 2017-03-08 03:18:08 -0700

Rune Thomsen gravatar image

When i try to open a BAM file I get the Error message: Could not open file XXXX.BAM (error code 1). When I include a BAI file in the folder, the browser crashes. Why??

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answered 2017-03-09 09:35:30 -0700

Hi Rune,

I am sorry you are having issues visualizing your BAM files.

That error message is usually caused by permissions issues to the directory where the BAM file is saved. Can you verify that you have read/write permissions to the directory?

Alternatively, if you copy the BAM file to a local drive on your computer is GenomeBrowse able to read the file?

Let us know if you continue to have issues.

Thanks, Jami Bartole Golden Helix, Inc.

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Asked: 2017-03-08 03:18:08 -0700

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Last updated: Mar 09 '17