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how to get reference genome, recieving a message that says "Not enough bytes in packed blob to parse out data"

asked 2015-09-21 11:57:18 -0600

When opening the program it gives an option to download a reference genome. I selected Zea Mays, B73 v3. Then on the screen it gives the following message: "Not enough bytes in packed blob to parse out data"

It must not be fully loading the reference. Is there something different I need to do to fully see the reference genome.

Thank you, Russell

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answered 2015-09-24 15:54:26 -0600

Hi Russell,

I wanted to followup from our phone conversation that downloading a new local copy of the reference sequence track was able to resolve the error message you were receiving.

Please let me know if you have any further issues.

Thanks, Jami..

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Asked: 2015-09-21 11:57:18 -0600

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Last updated: Sep 24 '15