When i try to open a BAM file I get the Error message: Could not open file XXXX.BAM (error code 1). When I include a BAI file in the folder, the browser crashes. Why??
I am sorry you are having issues visualizing your BAM files.
That error message is usually caused by permissions issues to the directory where the BAM file is saved. Can you verify that you have read/write permissions to the directory?
Alternatively, if you copy the BAM file to a local drive on your computer is GenomeBrowse able to read the file?
Let us know if you continue to have issues.
Thanks, Jami Bartole Golden Helix, Inc.
Questions should be tagged FeatureRequest for asking about a non-existing feature or proposing a new idea, GeneralInquiry for general questions about GenomeBrowse or directions on how to do something, or RanIntoProblem if you want to report an issue or had difficulty getting to an expected result.
Asked: 2017-03-08 03:18:08 -0600
Seen: 6 times
Last updated: Mar 09