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2013-01-17 05:43:41 -0600 answered a question Problem loading bam file

Dear Jami,

I have now solved the problem! The problem was, that the computer could not create the BAI and covid files - but now they do so in a new folder - and now it works. Thanks for your help anyway. Best regards, Anne

2013-01-17 01:53:41 -0600 answered a question Problem loading bam file

Dear Jami

Thank you very much for your quick reply. When I hover the mouse it says: "an error code 1 occured during background computation. Unable to create the precomputed coverage file." and then the name of the file.

Looking forward to heraring from you again.

Best regards, Anne

2013-01-16 05:27:41 -0600 asked a question Problem loading bam file

I am working with human exome seq data. I have downloaded the reference genome (GRCh_37). When I try do loade my Bam file an error occurs saying "Data is unavailable at this zoom level. The background computation has encountered an error". What can I do to solve this problem?