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why I can not load

Why golden helix browser can not load my bam file of my genome? But I can load my bam file with IGV browser or bam viewer. I also can load the bam file of my mother's genome with golden helix.

Golden Helix says it can not read the bim file. Why?

why I can not load

Why golden helix browser can not load my bam file of my genome? But I can load my bam file with IGV browser or bam viewer. I also can load the bam file of my mother's genome with golden helix.

Golden Helix says it can not read the bim file. Why?

I can use IGV to see my bam file and I have made a session. I tried to import this session into golden helix, but again golden helix can not read the bim file.