hi, I'm trying to visualise my bam files using golden helix and although it recognises the folder and shows me that it is opening it then says that "the data for this zoom is unavailable, try to zoom in". I do but still doesn't work. I've tried to use sorted bam files and I get the same result. Any ideas of the problem might be?
Thank you very much.
Katerina
Hi Katerina,
This typically means GB is computing a genomic index and the view will be available once the computation is complete. can you try loading a single BAM, zooming all the way in?
Questions should be tagged FeatureRequest for asking about a non-existing feature or proposing a new idea, GeneralInquiry for general questions about GenomeBrowse or directions on how to do something, or RanIntoProblem if you want to report an issue or had difficulty getting to an expected result.
Asked: 2017-09-01 06:02:00 -0600
Seen: 523 times
Last updated: Sep 21 '17
