asked 2014-05-08 07:04:32 -0600
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Hi, I was trying to open BAM file in genomebrowser windows 64 bit version 2.0.1. But while doing that, the genomebrowser was shut down by itself every time. Does anyone has a solution for this?
Many thanks!
answered 2014-06-09 11:31:14 -0600
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Hi Zhuo,
I wanted to let you know that we have released GenomeBrowse 2.0.2. With the new version we have fixed the bug that was causing the Windows 64bit version of GenomeBrowse to crash when loading BAM files for visualization.
You can update to the new version by downloading the installer from our website. http://www.goldenhelix.com/GenomeBrowse/index.html
Please let us know if you have any further issues.
Thanks, Jami...
answered 2014-07-11 15:07:37 -0600
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As an update
answered 2014-05-09 09:13:14 -0600
This post is a wiki. Anyone with karma >75 is welcome to improve it.
Dear Zhuo,
We have identified a bug in the Windows 64bit version of GenomeBrowse 2.0.1, the issue occurs when trying to create the index (BAI) and coverage (COVTSF) files that are necessary for visualization of BAM data. If you only have your BAM file in the directory you will see an error message "Error reading BAM: Failed bgzf_check_EOF (error code 3)", if you already have a BAI file in addition to your BAM then GenomeBrowse will crash when trying to compute the coverage file.
We are working to fix this issue and should have an update available within the next few weeks. In the meantime you can download the Windows 32bit version of GenomeBrowse to use for computing the index and coverage files.
Please let me know if you have any further issues or any questions.
Thanks, Jami...
Questions should be tagged FeatureRequest for asking about a non-existing feature or proposing a new idea, GeneralInquiry for general questions about GenomeBrowse or directions on how to do something, or RanIntoProblem if you want to report an issue or had difficulty getting to an expected result.
Asked: 2014-05-08 07:04:32 -0600
Seen: 2,490 times
Last updated: Jul 11 '14