Ask Your Question

Revision history [back]

Dear Dr. Boidot,

I am sorry you are having issues logging in to GenomeBrowse.

"Connection Refused" error messages are generally caused by something blocking GenomeBrowse from connecting to our servers. If your network requires a proxy to access outside sources then you will want to verify that the settings for your proxy have not changed. If they have changed then you will want to go to Tools > Proxy Settings to update GenomeBrowse with the most recent information.

Please let me know if I can help you further.

Thanks, Jami...